What are the check-in and check-out times?
Check-in is available from 1:00 p.m. and check-out until 12:00 p.m., so you can enjoy your stay without rushing.
Where is Bertha´s Collection by EM Hotels located?
Bertha’s Collection by EM Hotels is strategically located in the Bocagrande area, making it the perfect spot to combine Caribbean seaside relaxation with the comfort and vibrant energy of Cartagena’s most modern district.
Does the hotel offer dining options?
Yes, we have restaurants that blend local and international flavors to provide you with a unique experience.
- GADITANA (Terrace + Tapas)
- MADO (Asian Grill)
- CECI (Coffee House)
Can I modify or cancel my reservation?
Yes, we have flexible policies for changes and cancellations. Please review the details when booking.
Does Bertha´s Collection by EM Hotels allow pets?
Bertha´s Collection by EM Hotels may accept pets under certain conditions, but prior confirmation with our team is required before arrival. We recommend contacting us directly to ensure availability and requirements.